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What Is The Role Of AgileOps In Hybrid Multicloud Strategy?

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Nikita Gill

23rd February 2022

Over the decades, the adoption rate of Hybrid Multi-cloud strategies has been increasing rapidly. Hybrid multi-cloud strategies have enabled enterprises to host their applications where they can work efficiently and scale themselves as per requirements. As a result, enterprises can achieve the digital transformation of their conventional IT infrastructure and be one step ahead of next-generation workloads, such as AI, IoT, and containers. Hybrid multi-cloud strategies help enterprises manage their financial budget by adopting lower-cost infrastructure, and reliably performing business operations across private, public, and cross-environments. The legacy infrastructure creates integration and portability challenges for IT teams and puts them into financial and business loss risks while they try to achieve end-to-end visibility across organizational services.

Reasons Why You Need AgileOps:

As IT technology touches new heights in software-defined and cloud-native platforms, the monitoring and management of Enterprise IT infrastructure tasks become complex over time. This IT transformation helps enterprises make their digital presence with legacy systems by offering them a cloud-native platform for on/offsite and cloud-as-a-Service solutions. Thus, monitoring performance must be documented while developing a complex set of operations or applications. Furthermore, moving from customer-centric engagement systems to back-end record systems might be difficult for organizations to monitor all business processes and find the roots of errors if discovered. As a result, this midway-enhanced resolution and reduced application processing time lead to overall performance chaos.

Therefore, today’s modern enterprise IT infrastructure demands innovative approaches to build tomorrow’s versatile business. That’s where AgileOps, also known as Agile Operations, comes into the picture.

An Overview of AgileOps:

AgileOps is specifically designed for digital enterprises, helping them embrace their agile workflows through agile methodologies. The invention of AgileOps enables organizations’ development and operations teams to provide real-time digital services and application changes according to the current trends through continuous development and delivery platform. Many enterprises have improved their production efficiency by adopting agile principles and approaches, where they have to go through a structural shift to achieve infrastructure transformation. Plus, DevOps adoption is necessary to opt for such alterations and better operational efficiency.

Steps to Achieve AgileOps:
Be Customer-Centric:

Show your maximum interest and dedication to current trends and customers’ expectations. To work in a hybrid infrastructure, operations teams should think like product-team and leading teams, including UX designers, developers, and many others. Also, they should implement new features into their digital products or applications as their customer demands. This automated maintenance support incorporates monitoring, storage, networking, delivery, and cloud operations on demand. The involvement or collaboration of platform operators or full-stack developers is necessary for the given platform to bridge the technological and business worlds. Plus, engineers should have strategies and flow to deliver Infrastructure as a Platform to potential customers.

Continuous Enhancements with Collaborations:

Agile operations demand continuous improvement to drive digital transformation across the organization, especially for those who want to focus on incident management, which is more of a function-oriented structure. Organizations should bring different specialized resource groups together to complete incident & risk management tasks. However, this multiple group collaboration may result in bottlenecks while passing one request from department to department, which ultimately increases wait time. AgileOps helps enterprises eliminate such errors by involving cross-functional teams (like SREs) in the incident management process.

Involving SREs:

Google has introduced SRE (Site Reliability Engineering) panel as an idea for system resiliency. It seems it has made progress in almost all industries. SRE focuses on opportunities to enhance systems by eliminating unnecessary modules and ensuring the working of incident response systems. After SREs finish their core distributed tasks, they help other development groups solve their errors proactively as the guiding head of the operations group. IT operations teams with a lean-agile mindset often use complex ways to create rigid sequence processes to achieve team efficiency. Many IT operations teams often disagree with this FCFO (First Come First Out) approach because it develops unnecessary barriers to the process flow.

However, these checkpoints can be eliminated if the IT operations team involves Kanban boards in the process, generating high visibility (real-time) into each task and streamlining processes by centralizing all requests. Kanban boards help teams prioritize tasks based on their urgency and intensity level, rather than giving them first come, first serve priority.

Conclusion:

After the completion of digital product development through AgileOps, the development and operations team will realize its potential, such as shared goals, metrics, and responsibilities, knowledge sharing and collaborative improvement via feedback, and develop integrity between technology and agile methodologies. Want to implement AgileOps strategies for your hybrid, multi-cloud platform? Contact CloudStakes Technology - a leading cloud and DevOps services provider in India, or book your first free 60 minutes of Cloud/DevOps consultation with our IT experts, TODAY!!